CS3: Assignment on Troubleshooting

CS3: Assignment on Troubleshooting 1

Attempt All Questions

  1. Define the concept of trouble shooting. (01 mark)
  2. Distinguish between computer alerts and error messages. (04 marks)
  3. Explain five common error messages that may pop-up on screen (05 marks)
  4. Give the possible causes and solutions to the above errors (05 marks)
  5. State the steps that can be taken to solve the following problems on a computer. (05 marks)
  • The computer has frozen and the program is not responding.
  • The printer is not printing
  • The Keyboard is not working
  • Mouse is not working
  • The scanner is not working.

7. (a) Musoke has been working on his computer for the last three months. Of late, the keyboard and mouse have stopped to respond. After replacing them, still they could not work. Identify four possible causes of the above scenario. (04 marks)

(b) Explain two activities that need to be done to have his keyboard and mouse work well.  (04 marks)

KAKURU BENARD

Kakuru Benard is a distinguished specialist in Digital Learning and teaching. A consultant trainer and researcher in ICTs, computer science and geography, Kakuru has also published books with the Uganda National Curriculum Development Centre, undertaken Interactive and Adaptive Digital Content Creation with Yaaka Digital Network (www.yaaka.cc), digital content creation and optimization for online learning, and digital classrooms in order to help learners and teachers improve at all levels. Since 2015 Kakuru Benard has taught ICT, trained teachers, tutors and lecturers in ICT Integration, multimedia and digital communications and digital pedagogy, helping them to learn and teach better in organizations and schools including Equatorial College School, St Joseph of Nazareth High School, Yaaka Digital Network, as well as Multimedia and 21st Century Skills trainings with Makerere University Department of Journalism and Communication, Brac Uganda, Uganda Christian University, Ultimate Multimedia Consult, Uganda Martyrs University, UNICEF, US Mission and FAWE Uganda. Kakuru Benard is a graduate from Uganda Martyrs University.

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