SAMPLE QUESTIONS
1. (a) What is meant by the term human resource management?
(b) Explain the elements of human resource management.
2. (a) Explain the factors considered when preparing induction of employees in enterprise.
(b) What method is used by business entrepreneurs when paying employees?
3. (a) Why is it necessary to appraise workers’ performance?
(b) Describe the methods of appraising the workers’ performance.
4. (a) What are the costs of labour turnover?
(b) Give the causes of labour turnover in Uganda.
5. (a) Explain the procedures of recruiting business employees in an enterprise.
(b) Explain the sources of recruiting business employee in an enterprise.
6. (a) Give reasons for training business employees in any enterprise.
(b) What are the procedures followed when training business employee.
7. (a) Why is it necessary to motivate workers?
(b) Explain the ways through which business entrepreneurs motivate their employee.
8. (a) What is the purpose of manpower planning in an organization?
(b) In what ways is human resource management used as a tool to promote quality products in an enterprise.
9. (a) What is the importance of training business employees?
(b) Give reasons why most of the small businesses are reluctant to offer job training.
10. (a) What is the importance of an organization chart at any place of work?
(b) What measures that can be undertaken to promote good working relations at places of work.
11. (a) What is meant by the term human resource planning?
(b) What are the roles of human resource management?
12. (a) Explain the following terms as used in human resource management.
(i) Duty
(ii) Task
(iii) Job specification
(iv) Job description
(v) Job performance standards.
13. (a) Explain the methods used when recruiting business employees.
(b) What factors are considered when recruiting employees?
14. (a) State the main objectives of job grading.
(b) Explain the different methods used when paying workers.
15. (a) Explain the factors considered when determining wages for employees.
(b) Outline the advantages and disadvantages of rate method of payment.
16. (a) Why is it necessary to motivate business employees?
(b) Explain the various ways of motivating business employees.
17. (a) What is meant by the term employee relations (labour relations/ industrial relations)
(b) In what ways is employee relations ensured at any place of work.
18. (a) What is meant by the term performance appraisal?
(b) What are the needs for performance appraisal?
19. (a) Explain the different methods used by employers when carrying out performance appraisal.
(b) What are the challenges faced when carrying out performance appraisal.
(c) Suggest the solutions to overcome the above challenges.
(d) Outline the elements of effective performance appraisal
Question 20
PAKASA UGANDA LTD (PUL)
PUL is a leather processing company dealing in the manufacture of shoes, hand bags, belts, executive watch straps, leather bands and other leather products. Established in 1982, the company became a household name after it specialized in producing shoes for school children. Many parents prefer their brand of shoes compared to those that are imported because they are durable and affordable.
The hides and skins (raw materials) used to make leather were initially imported from a neighboring country. With time, however, this became very expensive because of fluctuations in the exchange rate of the dollar and transportation costs. The company then decided to acquire the raw materials locally. The directors, in consultation with the Ministry of Agriculture, Animal Industry and Fisheries, established an outreach programme to assist farmers to raise healthy animals. PUL also trained the staff of Uganda Beef Producers Association on the right skinning and drying methods in order to get quality hides and skins.
With the availability of raw materials from all over the country, the company recruited agents in all the major towns in the country to coordinate the purchases of these raw materials. In the recent past, PUL realized that they needed to recruit an assistant accountant in their sales department to coordinate the purchase of hides and skins from the upcountry centres. The applicant, the directors agreed, should have an Accounting Technicians Certificate. Those pursuing a professional accounting course like CPA, with at least two years working experience in a busy profit making organization would be at an advantage. He/ she should have working knowledge of computerized accounting packages, like Pastel, Tally or Quick books.
Required:
a) Design an advertisement to be published in the newspaper for the position of assistant accountant.
b) Briefly explain the recruitment and selection process that will be used to hire the assistant accountant after the advert is run in the newspapers.
c) Prepare a possible curriculum vitae for the position of the assistant accountant at PUL.
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